Privacy Policy

Welcome to Realbey, a brand owned by Alles Retails. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website realbey.com, purchase our products, or use our services.

By using our Site, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

Information We Collect
1. Personal Information
  - Name
  - Email Address
  - Phone Number
  - Shipping and Billing Address
  - Payment Information (Credit/Debit Card Details)
  - Account Username and Password
2. Non-Personal Information
  - IP Address
  - Browser Type
  - Cookies and Tracking Technologies
How We Use Your Information We use the information we collect for various purposes, including:
1. Providing and Managing Your Account
  - To create and manage your account on our Site.
  - To process and fulfill your orders, including delivery and returns.
2. Personalization
  - To personalize your experience on our Site by displaying content and products that match your preferences.
3. Communication
  - To send you order confirmations, delivery updates, and other transactional communications.
  - To send you marketing communications, such as newsletters, promotions, and special offers, if you have opted-in to receive them.
4. Improving Our Services
  - To analyze usage patterns and trends to improve our Site and services.
  - To conduct research and analysis to better understand customer preferences.
5. Legal Obligations
  - To comply with legal obligations, such as tax reporting and regulatory requirements.
How We Share Your InformationWe may share your information with third parties in the following circumstances:
1. Service Providers
  - We share your information with third-party service providers who assist us with payment processing, shipping, marketing, and other business operations.
2. Business Transfers
  - In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred to the new owner.
3. Legal Compliance
  - We may disclose your information if required by law or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
4. Legal Compliance
  - We may share your information with third parties for other purposes with your consent.
Cookies and Tracking Technologies Our Site may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files that are placed on your device when you visit our Site. We use cookies for the following purposes:
1. Essential Cookies
  - These cookies are necessary for the operation of our Site and enable you to use its features.
2. Performance Cookies
  - These cookies collect information about how you use our Site, such as which pages you visit most often. This information helps us improve the performance of our Site.
3. Functional Cookies
  - These cookies allow our Site to remember choices you make, such as your language preferences or the region you are in.
4. Targeting Cookies
  - These cookies are used to deliver ads that are relevant to you and your interests. They may also limit the number of times you see an ad and help measure the effectiveness of advertising campaigns.
You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our Site.
Your Rights and Choices You have certain rights regarding your information, including:
1. Access and Correction
  - You have the right to access the personal information we hold about you and to request corrections if it is inaccurate or incomplete.
2. Deletion
  - You have the right to request that we delete your personal information, subject to certain exceptions, such as retaining information for legal compliance.
3. Marketing Preferences
  - You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or by contacting us directly.
4. Cookie Preferences
  - You can manage your cookie preferences through your browser settings.
Security of Your Information We take the security of your information seriously and implement appropriate technical and organizational measures to protect it. However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
Data Retention We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. When we no longer need your personal information, we will securely delete or anonymize it.
Third-Party Links Our Site may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to those third-party websites or services. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies before providing them with your information.
Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our Site and updating the effective date. Your continued use of the Site after the posting of changes constitutes your acceptance of such changes.
Contact UsIf you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
- Realbey (Alles Retails)
- Email: contact@realbey.com
- Phone: +91 8130262727
- Address: H. NO – C- 305, 2 nd Floor, Raghubir Nagar, New Delhi – 110027